Privacy Policy

Introduction

At Plancana, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered trading journal application ("the App").

Information We Collect

Personal Information

• Email address and name for account creation
• Profile information you choose to provide
• Payment information (processed securely through app stores)

Trading Data

• Trading history and journal entries
• Performance metrics and analytics
• Trading plans and strategies
• MetaTrader 5 connection data

Usage Information

• App interaction patterns
• Device information and settings
• Error logs and performance data

How We Use Your Information

Essential Services

• Providing trading journal functionality
• Generating AI-powered insights
• Processing your transactions
• Maintaining account security

Improvements and Analytics

• Enhancing app features and usability
• Training our AI models (using anonymized data)
• Analyzing usage patterns for better service

Data Protection

We implement robust security measures to protect your information:

• Encryption of sensitive data
• Secure cloud storage with regular backups
• Access controls and authentication
• Regular security audits and updates

Data Sharing

We only share your information with:

• Service providers necessary for app operation
• Legal authorities when required by law
• Other users only when you explicitly choose to share

Your Privacy Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Export your data
• Opt-out of non-essential data collection

Data Retention

We retain your information for:

• Active accounts: As long as needed for service
• Deleted accounts: Up to 30 days after deletion
• Anonymized data: Indefinitely for analytics

Children's Privacy

Plancana is not intended for users under 18 years old. We do not knowingly collect information from children.

International Data Transfers

Your data may be processed in different countries. We ensure appropriate safeguards are in place for international transfers.

Cookie Policy

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze app usage
• Improve performance

Changes to This Policy

We may update this policy occasionally. We will notify you of significant changes via:

• Email notifications
• App notifications
• Website announcements

Contact Us

For privacy-related questions or concerns, contact us at:

privacy@plancana.com

Last Updated: March 8, 2024